2nd Level Support (m/f/d)
2nd Level Support (m/f/d)
<body> <h1>2nd Level Support (m/f/d)</h1> <h2>Hays AG, Rüsselsheim</h2> <p> 2nd Level Support (m/f/d) Rüsselsheim | Permanent employment with our customer Reference number 467572/1 Apply now Apply now My duties Analysis, support, troubleshoot, repair, maintain and install computer systems, hardware, network, and network connections, security, and equipment related to computer peripherals Serve as technical expert within the department and provide helpdesk support services to all associates Contribute to the overall strategic design and day-to-day administration of the Windows, UNIX & Network environments Ensure all support tickets are responded to and resolved within agreed business SLAs and prioritise incidents appropriately Ensure all support department work is performed to meet customer satisfaction standards and requirements My qualifications Bachelor's degree or equivalent technical vocational training or an equivalent combination of training and experience Experience with PC, servers and network monitoring Experience with laptops, servers and Ethernet network technologies Effective communication skills both oral and in writing Excellent customer service support skills My benefits International client Global reach About Hays IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests - all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience. My contact at Hays My contact person Hays AG Reference number 467572/1 Contact E-Mail: positionen@hays.de Apply now Apply now </p> </body>